top of page

TERMS & CONDITIONS

CUSTOMER CARE

At the heart of everything we do is you. Our Customer Care team isn’t here just to solve problems—we are here to make sure you have the best possible experience with us.

  • Real People, Real Help: You will always talk to a human, never an endless loop of automated bots.

  • Quick Responses: We value your time. Whether you have a question about a product, need help tracking an order, or just want to give feedback, we promise to get back to you within 24 hours (Monday through Friday).

  • Easy to Reach: You can connect with us however you prefer—via email, live chat, or a quick phone call.

We know that trust is built on reliability, and we are fully committed to listening, helping, and making things right whenever you need us. Your peace of mind is our top priority!

PRIVACY & SAFETY

Your trust means everything to us, which is why protecting your Privacy & Safety is a responsibility we take incredibly seriously. We believe in being completely upfront about how your information is handled:

  • Secure Shopping: Our website uses industry-standard encryption protocols to ensure that your personal data and payment information are always kept 100% safe and secure.

  • Data Protection: We collect only the essential information needed to process your orders and improve your shopping experience. We will never sell, rent, or share your private data with third parties for marketing purposes.

  • You're in Control: You always have the final say over your information. You can easily manage your account preferences or opt out of our newsletter at any time with a single click.

We treat your personal information exactly how we would want ours treated—with absolute respect, care, and security. You can shop with total peace of mind knowing we've always got your back!

WHOLESALE INQUIRIES

We are always looking to partner with retailers, boutiques, and businesses that share our passion for quality. If you are interested in carrying our products, our Wholesale Program is designed to be smooth, efficient, and highly collaborative:

  • Competitive Pricing: We offer attractive wholesale margins and tiered pricing structures to help your business thrive.

  • Low Minimums: To support businesses of all sizes, we keep our Minimum Order Quantities (MOQs) realistic and accessible.

  • Dedicated Support: As a wholesale partner, you will have a dedicated account manager to assist with your orders, restocks, and any product inquiries.

Getting started is simple. Just send an email to our team with your business name, location, and a brief description of your store. We review all applications within 2 to 3 business days and can't wait to grow together!

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

bottom of page